PRIVACY POLICY

Last updated: May 29, 2026

Garex Atlas Group (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website garexatlas.com, use our AI services, or interact with us as a client or prospect.

1. Information We Collect

We collect information in the following ways:

Information You Provide:

Contact information (name, email, phone number, business address)

Business details and requirements for building AI voice agents and workflows

Payment and billing information

Messages, call scripts, and content you provide for your AI agents

Support requests and communications

Information Collected Automatically:

IP address, browser type, device information

Website usage data (pages visited, time spent, clicks)

Cookies and similar tracking technologies

Information from Third Parties:

Data received through integrations (e.g., GoHighLevel, Google Calendar, Zoom, etc.)

2. How We Use Your Information

We use your personal information to:

Provide, maintain, and improve our AI voice agents, receptionists, and automation services

Schedule and conduct meetings/demos

Process payments and manage client relationships

Send service-related communications (appointment reminders, updates, support)

Comply with legal and regulatory obligations (including A2P SMS compliance)

Improve our AI systems (we do not use client data to train public models without explicit permission)

3. How We Share Your Information

We may share your information with:

Service Providers: GoHighLevel, Twilio (for calls/SMS), Zoho, Zoom, Google, and other tools we use to deliver our services

Professional Advisors: Lawyers, accountants, or consultants (when necessary)

Legal Requirements: If required by law, court order, or government request

Business Transfers: In the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

4. Data Retention

We keep your personal information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. Client project data is typically retained for the duration of the service agreement plus a reasonable period afterward.

5. Your Privacy Rights (Canada)

As a Canadian business, we comply with PIPEDA. Depending on your province, you may have rights to:

Access the personal information we hold about you

Correct inaccurate information

Withdraw consent (subject to legal or contractual restrictions)

Request deletion of your data

To exercise these rights, contact us using the details below.

6. Cookies and Tracking

We use essential cookies to operate our website and analytics cookies to understand traffic and improve user experience. You can manage cookie preferences through your browser settings.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your data may be stored and processed in Canada, the United States, or other countries where our service providers operate. When we transfer data internationally, we use appropriate safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date.